Product returns are made ONLY after consultation with the online store www.active-sport-club.eu (either by contact via email at firstname.lastname@example.org, or by phone at +30 6977347038 and EXCLUSIVELY for products purchased from the online store itself.
Returns are made within 15 days from the day of receipt of your order from the transport company and the products must be in excellent condition in their original packaging and have all the labels on them. Used products are not returned.
The return must be accompanied by a copy of the Retail Receipt.
Upon return of the product, either your account can be credited for future use within 30 days, or a refund via bank account (within 30 days) from the date of receipt of the refund. For the second case it is necessary in the return of the parcel to send us an accompanying form where you will enter the account number, the IBAN of the bank and the bank where you want the money back, or to inform us about it via e-mail.
Changes of items in a discount or offer are changed at the current price and are not changed after the end of the discounts and offers.
Non-Defective Product Replacement Procedure
Upon agreement, you send the product to us at your own expense, or to a transport company of our choice, MANDATORY together with the copy of the Retail Receipt, stating the reason for the change / return of the product.
The return details must be indicated on the return package: To Active Sport Club watersports Online Store, Angelochori Beach, 57004 Angelochori, Central Macedonia
Along with the return process, you can place a new order with the product you want in our online store. In the comments field indicate that this is a change as well as the number from the Retail receipt you received when sending your order.
Once we receive the product you sent us for return, the process of sending the new order will begin.
Non-Defective Product Refund Procedure
Upon request, you send the product at your own expense, obligatorily together with the copy of the Retail receipt. The return package states:
To: Active Sport Club watersports, Angelochori Beach, 57004 Angelochori, Central Macedonia
The package includes your complete details (name, contact telephone number, account number, IBAN, bank) and a copy of the Retail Receipt.
Once we receive the product, the copy of the retail receipt and your complete details, the refund process begins.
The deposit is made within 30 days from the receipt of the product. (deposit is made at the net value of the product, without shipping costs).
All our products are checked by the specialized staff of our company before they are sent to you. Strict quality control is carried out so that you receive our products in excellent condition. However, in case you find any problem, you should immediately send an email to email@example.com or contact us at +30 6977347038, expressing your problem regarding the product.
The present prices and discounts concern exclusively -and only- the online store Active Sport Club watersports and are in no way in line with the pricing policy of the physical store Active Sport Club watersports, Paralia Angelochoriou, 57004 Angelochori, Central Macedonia