Terms & Conditions
All payments made using a card are processed through the electronic payment platform of VIVA PAYMENTS and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.
Debit your credit or debit card. Active-sport-club.eu has taken all the necessary measures for the security of your transactions through your cards, while you are also given the opportunity to pay interest-free installments. Payment without interest installments is valid only for credit card holders. By choosing the card payment method, the user is transferred to the secure transaction environment of Pireaus Bank or directly via VIVA PAYMENTS.
Cash on delivery upon receipt of products. In this case the payment will be made to the cooperating courier company (ELTA) upon receipt of the order, while there is an additional € 3 surcharge for the customer.
Bank account deposit. Our company maintains the following bank accounts with details of the beneficiary “SYMEON NALBANTOGLOU”:
ATTICA BANK: IBAN GR3701604670000000085067451
EUROBANK: IBAN GR83 0260 4200 0006 9020 0278 243
Active-sport-club.eu does not guarantee products that it does not manufacture itself and in general products of which only the reseller is. For these products you receive guarantees directly from their suppliers / manufacturers, while we do not take any responsibility for their suitability.
Shipments within Greece are made with the company ELTA Courier. Delivery time is 1-3 working days while the products are shipped the next day. Shipping costs within Greece as well as cash on delivery costs are € 3 for all orders.
There are some cases where the stock may have been depleted in the time between sending your order and receiving it from us. In this case we will contact you immediately for any clarification.
Return / Cancellation Policy
The customer has the right to return the products if they are defective. He also has the right to change if it is not the correct number. In any other case you must first contact the store. Returns are accepted within 14 working days from the day of receipt of the order. In any case, the return cost is borne by the Customer and is made only within the partner institution (ELTA) at the recipient’s expense. In order for the return to be accepted, it is necessary for the product to be in its original condition and with its original packaging. It is best to contact the store before making any return for your convenience.
Active-sport-club.eu accepts a request from the buyer for a refund only if the product is defective.
The prices of the products available on active-sport-club.eu are final, including VAT 24% and in euros. The store reserves the right to change prices without prior notice. The user trades with the store with invoice terms that apply at the time of the order, regardless of whether they were changed later.